Metro PCS: I could not understand the agent that asked my...
नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Trish द्वारा एक Metro PCS ग्राहक की समीक्षा
Background on ~Trish's case
GetHuman: ~Trish - can you tell our other Metro PCS customers when your case took place?
~Trish: Yup. It was morning, on नवंबर १५.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Trish a list of common Metro PCS problems)
~Trish: "Transfer Service" was why I was trying to call.
~Trish's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Trish: I could not understand the agent that asked my call and she couldn't understand me. I'm so tired of speaking to people whom I can't understand. It's call customer service you can't assist me if you can barely understand english, and I can barely understand your english!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Trish: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Trish: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Trish: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Trish: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Metro PCS की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Trish taken from his Metro PCS customer service problem that occurred on नवंबर १५, २०१७.