Telstra: Problems dealing with several Telebyte hacking...
नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~Elda Kasepuu द्वारा एक Telstra ग्राहक की समीक्षा
Background on ~Elda Kasepuu's case
GetHuman: ~Elda Kasepuu - can you tell our other Telstra customers when your case took place?
~Elda Kasepuu: Sure. It was afternoon, on नवंबर २४.
GetHuman: Did you reach out to Telstra, and if so, how?
GetHuman: And which of these common Telstra customer issues best describes the reason you wanted to talk to them?
(Shows ~Elda Kasepuu a list of common Telstra problems)
~Elda Kasepuu: "Complaint" was why I was trying to call.
~Elda Kasepuu's review of Telstra customer service
GetHuman: So how would you sum up your experience for GetHuman's Telstra customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elda Kasepuu: Problems dealing with several Telebyte hacking into my Telstra account requesting bill payments for Telebyte. :(
GetHuman: Let's quantify your experience contacting Telstra. On a scale of 1 to 5, how easy is it go get help on a Telstra problem?
~Elda Kasepuu: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elda Kasepuu: I'd give them a four out of five on communication.
GetHuman: And what about Telstra's ability to quickly and effectively address your problem?
~Elda Kasepuu: For that I would say five out of five.
GetHuman: And finally- any advice for other Telstra customers?
~Elda Kasepuu: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Telstra की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Elda Kasepuu taken from his Telstra customer service problem that occurred on नवंबर २४, २०१७.