Vodafone (UK): Failed on all attempts to swap or replace a wro...
नवंबर ३०, २०१७ से GetHuman उपयोगकर्ता GetHuman-osamsi द्वारा एक Vodafone (UK) ग्राहक की समीक्षा
Background on GetHuman-osamsi's case
GetHuman: GetHuman-osamsi - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-osamsi: Yes I can. It was morning, on नवंबर २८.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-osamsi a list of common Vodafone (UK) problems)
GetHuman-osamsi: "Service problem" was why I was trying to call.
GetHuman-osamsi's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-osamsi: Failed on all attempts to swap or replace a wrong phone that was delivered.
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२८/१७?
GetHuman-osamsi: I was called by vodafone customer service to upgrade by contracts *This was the ***********These came with iPhone *s Plus and iPad mini * on mob number *********** and *********** respectively *Wrongfully vodafone delivered iPhone *s and iPad mini * on the *********Called severally to have the swapped ********, ********, etc etc till date but never materialised on all promises from vodafone *I have written several letters to no avail*They promised sending Royal Mail return pack twice but failed!*Today is ******** nothing done to correct these abnormal deliveries etc
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-osamsi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-osamsi: I'd give them a three out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-osamsi: For that I would say four out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-osamsi: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Vodafone (UK) की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-osamsi taken from his Vodafone (UK) customer service problem that occurred on नवंबर २८, २०१७.